Privacy Policy

Last Updated: January 2024

1. Introduction

NVNG Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Fill out a contact form
  • Subscribe to our newsletter
  • Request information about our services
  • Communicate with us via email or other channels

This information may include:

  • Name (first and last)
  • Email address
  • Phone number
  • Company name
  • Job title
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed
  • Time and date of visit
  • Time spent on pages

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more detailed information about the cookies we use, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To respond to your inquiries and fulfill your requests
  • To send you marketing communications (with your consent)
  • To improve our website and services
  • To analyze website usage and trends
  • To detect, prevent, and address technical issues
  • To comply with legal obligations
  • To protect our rights and interests

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

  • Consent: You have given us explicit consent to process your personal information for a specific purpose
  • Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services) and does not override your rights
  • Contract: Processing is necessary to fulfill a contract with you
  • Legal Obligation: Processing is necessary to comply with the law

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., email service providers, analytics providers)
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
  • Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of others

7. Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

  • Right to Access: You have the right to request copies of your personal data
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete data
  • Right to Erasure: You have the right to request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: You have the right to request restriction of processing your personal data
  • Right to Data Portability: You have the right to request transfer of your data to another organization or directly to you
  • Right to Object: You have the right to object to our processing of your personal data
  • Right to Withdraw Consent: You have the right to withdraw your consent at any time

To exercise any of these rights, please contact us at: privacy@nvngsolutions.com

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO at: dpo@nvngsolutions.com

15. Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.